Call Center Star for organizations, companies and organizations that require call center or telephone the central organization to thereby control and manage incoming calls, send and receive SMS, send and receive fax and equip enterprise email and related organizations have services on IVR.
Tel multimedia call center software CD including a new call center and IP-based network that allows multimedia facsimile (Fax), Email (Email) and text messaging (SMS) equipped. This software solution for medium to large companies and organizations that require interaction between the organization or outside the organization via phone, email, fax are offered. The software integration with enterprise software such as office automation systems, customer relationship (CRM), and is capable of GIS software, depending on the needs of the organization with all the telephony features and multimedia, or a combination they are implemented. After-sales service centers or outreach centers are examples of practical application environments. Top features of the software subsystems provide call center and multimedia features in a centralized management panel.
Software call center Tel DC A perfect example of engaging the new generation phone systems are the capabilities of many systems PBX gave and by the capabilities of the system from a traditional means that only phone calls to establish an advanced tool to convert have . The new telephone systems in the world today, especially in the business environment can be a competitive advantage in the near future as a business requires tools used.
Some of the distinctive features of Call Center Tel CD include: